OMEGA Universal Worldwide Product Purchase and Licensing Agreement

1. Parties, Scope and Acceptance

This Universal Worldwide Product Purchase and Licensing Agreement (the “Master Agreement”) is between Omega Maintenance Services Of Florida LLC (“OMEGA,” “we,” or “Licensor”) and the individual or organization identified in the order (“Customer,” “you,” or “Licensee”). It governs eligible purchases of OMEGA digital documents, software tools, dashboards, systems, bundles, memberships, educational offerings, coaching and related products and services, unless a different mandatory or expressly agreed contract governs. Acceptance occurs through an affirmative electronic action at checkout. The effective date is the acceptance timestamp recorded with the order.

2. Product Orders and Secondary Agreements

Each order identifies the product, price, currency, deliverables, access method, and any recurring charges. Product-specific terms, license conditions, service descriptions, and secondary agreements apply only when clearly presented and accepted as part of that purchase. For conflicts, mandatory law controls first; a specifically accepted product-specific agreement controls its subject matter; this Master Agreement controls otherwise. No purchase of a product automatically includes another product or service. Franchise, employment, investment, and other regulated arrangements require their own applicable agreements and are not established merely by accepting this Master Agreement.

3. License and Intellectual Property

Unless the applicable product-specific terms expressly state otherwise, OMEGA grants a limited, nonexclusive, nontransferable, nonsublicensable license to use the purchased product for the Customer’s own lawful internal business purposes, subject to payment and applicable terms. OMEGA and its licensors retain ownership of their software, designs, methods, underlying templates, trademarks, and other intellectual property. No source code, redistribution, resale, sublicensing, or independent hosting rights are granted by this Master Agreement. For editable documents expressly sold for internal adaptation, Customer may customize and provide finalized employee- or business-facing copies for its own operations, but may not resell or distribute the underlying templates as a competing product. Any continuing license, hosting arrangement, cloud connection, volume allowance, support, maintenance, or integration entitlement must be defined in the applicable product-specific terms; this Master Agreement does not assume those terms for every product.

4. Delivery, Access and Product Descriptions

OMEGA will deliver files, credentials, access, or services as described on the applicable product page and order confirmation. Customer must maintain accurate contact details and protect credentials. Features, technical prerequisites, compatibility, and any material limitations must be disclosed in the applicable product description. Digital delivery and activation do not waive non-excludable statutory remedies.

5. Pricing, Taxes, Currency and Payments

The checkout must show the total price, transaction currency, applicable taxes and fees, and any recurring billing obligations before payment authorization. Customer authorizes the disclosed charges. Currency conversion or payment-provider fees may apply if disclosed by the relevant provider. Taxes are collected or handled as required by applicable law. Failed payments may result in suspension of unpaid services subject to applicable law and product-specific terms.

6. Subscriptions, Renewals and Cancellation

Where an order includes a subscription, its billing frequency, amount, renewal mechanism, included services, volume limits, and cancellation method must be conspicuously disclosed and separately authorized where required. Customers may cancel future renewals through the stated accessible cancellation method; cancellation ordinarily takes effect at the end of the current paid period unless the order or applicable law provides otherwise. Cancellation of a subscription does not automatically terminate a separately purchased, valid one-time product license; any continuing access and dependent-service distinctions must be set out in the product-specific agreement. OMEGA will not impose an undisclosed recurring charge.

7. Refunds and Mandatory Withdrawal Rights

Subject to applicable mandatory law and any express product guarantee, purchases of delivered digital downloads, activated software, and accessed digital content are generally final. This policy does not eliminate rights arising from nondelivery, material nonconformity, misrepresentation, defective digital content, or other non-waivable remedies. Subscription cancellation generally stops future renewal charges but does not automatically refund a current period unless required by law or the applicable offer. For jurisdictions requiring express consent to immediate digital performance and acknowledgment of consequences for statutory withdrawal rights, OMEGA will request those consents separately and provide required confirmation; absence of valid consent does not waive statutory rights. Requests may be submitted through the support channel identified on the order confirmation.

8. Product-Specific Service Levels and Integrations

Maintenance, support, hosting, customer-volume allowances, cloud storage, third-party connections, and integration setup are not universally included in all purchases. They are governed by the applicable accepted secondary agreement and order. OMEGA does not promise custom integrations, perpetual hosting, unlimited storage, or unrestricted third-party compatibility through this Master Agreement. Third-party services remain subject to their providers’ terms and availability.

9. Customer Responsibilities and Lawful Use

Customer must use products lawfully, supply accurate information, maintain appropriate security and backups for data under Customer’s control, and obtain required permissions for personal data. Customer is responsible for reviewing and adapting generalized business, employment, operational, or training templates to its circumstances. OMEGA does not become the employer, franchisor, legal representative, accountant, or regulated adviser of Customer solely through a digital product sale. Product-specific services may create separate obligations only as expressly agreed.

10. Privacy, Security and International Data

OMEGA will handle personal information under the privacy notices and data-processing terms applicable to the specific transaction and services. Where legally required, appropriate disclosures, international-transfer safeguards, data-processing agreements, or jurisdiction-specific notices must be provided. Customer must not submit sensitive third-party information unless the relevant service and permissions authorize it. This Master Agreement does not independently authorize OMEGA to access a buyer’s employee or customer files.

11. Warranties and Product Remedies

OMEGA will provide the product substantially as described in the accepted order, subject to express limitations and non-waivable rights. Except as expressly promised and to the extent permitted by law, OMEGA does not guarantee business outcomes, profit, customer acquisition, uninterrupted access, or compliance of generic templates with every jurisdiction. Where a material failure is attributable to OMEGA, OMEGA may offer a correction, replacement, reperformance, or refund as appropriate, without limiting mandatory legal remedies.

12. Limitation of Liability

To the maximum extent permitted by applicable law, OMEGA’s aggregate liability arising from an affected product or service is limited to the amounts paid by Customer for that product or service in the 12 months preceding the event giving rise to the claim (or, for a one-time purchase made more than 12 months earlier, the amount paid for that purchase). To the same extent, OMEGA is not liable for indirect, incidental, special, consequential, punitive, or lost-profit damages. These limits do not exclude or restrict liabilities or remedies that applicable law prohibits limiting, including where applicable fraud, intentional misconduct, or statutory consumer rights. Nothing limits payment obligations properly owed by Customer.

13. Suspension and Termination

OMEGA may restrict access for material breach, unlawful use, security threats, or unpaid fees, subject to any required notice and opportunity to cure. Termination affects only the licenses or services lawfully terminable under their accepted terms. Cancellation of a separate subscription alone does not revoke an independently continuing paid product license. Clauses concerning ownership, accrued payments, lawful restrictions, liability, and dispute resolution survive to the extent applicable.

14. Governing Law and Disputes

To the extent legally permitted, Florida law governs this Master Agreement without applying conflict-of-law rules. A party raising a dispute should give written notice describing the issue and allow 30 days for good-faith discussions before commencing ordinary proceedings, except for urgent relief, statutory deadlines, or circumstances where mandatory law provides otherwise. Mediation may be used by mutual agreement but is not mandatory. Subject to mandatory local jurisdiction, venue, and consumer protections, proceedings shall be brought in a competent state or federal court in Florida. No mandatory arbitration requirement is imposed by this Master Agreement. Customers retain non-waivable protections and forum rights under applicable local law.

15. Worldwide Application and Mandatory Local Rights

This Master Agreement is intended for eligible transactions across the United States and internationally. Availability, legal rights, taxes, digital withdrawal rules, privacy requirements, and required disclosures may vary by location. Where a provision conflicts with mandatory law applicable to a Customer, that law prevails only to the necessary extent, and the remainder of the Agreement remains effective. OMEGA may provide required local notices or product-specific conditions before sale. The agreement does not promise that every product is offered or legally suitable in every jurisdiction.

16. Changes, Severability and Entire Agreement

The accepted version, applicable order, and expressly incorporated product-specific agreements form the agreement for that transaction. OMEGA may revise terms prospectively for future orders; material changes to existing ongoing services require notice and any consent mandated by law. An unenforceable provision is limited or severed only as necessary without invalidating the remaining provisions. Failure to enforce a term is not a waiver.

17. Electronic Consent and Evidence

Checkout must present accessible, downloadable agreement text and require an unchecked affirmative acceptance checkbox before payment. When an applicable secondary agreement exists, acceptance of that agreement must also be captured before purchase. OMEGA will record the buyer or entity, order, product, agreement version(s), acceptance timestamps, and available audit evidence and provide purchase confirmation. Separate legally required consent for immediate digital supply, recurring billing, or other regulated terms must not be presumed from a generic checkbox.

18. Customer Acknowledgment

By accepting, Customer confirms having had the opportunity to review and retain this Master Agreement and any applicable secondary agreement, and authorizes the disclosed purchase terms. Electronic acceptance is intended to be legally binding to the extent permitted by applicable electronic-transactions law.

Checkout acceptance language

☐ I have read and agree to the OMEGA Universal Worldwide Product Purchase and Licensing Agreement (Version 1.0) and any separately presented product-specific agreement applicable to my order.

Additional consent checkboxes must be displayed separately where required for recurring charges or immediate digital delivery.

OMEGA Executive Authorization

Regards,
Stacy Hobbs
Corporate Executive Management
Omega Maintenance Services Of Florida LLC
Authorized signature: ____________________________________ Date: __________________