19 | Employee Operations and Field Training 2 Sections18 Lessons1 Quiz10 Weeks
Curriculum
- 2 Sections
- 18 Lessons
- 10 Weeks
Expand all sectionsCollapse all sections
- Part 2 — Actual Operations5 ItemsOperational use of the implemented OMEGA systems, records, permissions, workflows, reports, and oversight.
- Part 1 — Employee Field Operations Foundations14 Items
- 2.1Introduction to OMEGA Field Operations
- 2.2Preparing for the Workday
- 2.3Professional Appearance
- 2.4Arriving at the Customer Location
- 2.5Setting Up Equipment and Work Areas
- 2.6Team Communication
- 2.7Standard Cleaning Workflow
- 2.8Completing Assigned Services
- 2.9Final Walk-Through Procedures
- 2.10Completing the Quality Survey
- 2.11GPS Time Tracking
- 2.12Clocking Out
- 2.13Leaving the Customer Professionally
- 2.14Employee Operations and Field Training Assessment15 Questions