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19 | Employee Operations and Field Training 2 Sections18 Lessons1 Quiz10 Weeks

Curriculum

  • 2 Sections
  • 18 Lessons
  • 10 Weeks
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  • Part 2 — Actual Operations
    5 Items
    Operational use of the implemented OMEGA systems, records, permissions, workflows, reports, and oversight.
    • 1.1
      Part 2 — Assigned Dashboard, Schedule, and Daily Readiness
    • 1.2
      Part 2 — Clock-In, Clock-Out, and Location Consent
    • 1.3
      Part 2 — Task Execution and Completion Evidence
    • 1.4
      Part 2 — Communication and Escalation
    • 1.5
      Part 2 — Time History and Payroll Readiness
  • Part 1 — Employee Field Operations Foundations
    14 Items
    • 2.1
      Introduction to OMEGA Field Operations
    • 2.2
      Preparing for the Workday
    • 2.3
      Professional Appearance
    • 2.4
      Arriving at the Customer Location
    • 2.5
      Setting Up Equipment and Work Areas
    • 2.6
      Team Communication
    • 2.7
      Standard Cleaning Workflow
    • 2.8
      Completing Assigned Services
    • 2.9
      Final Walk-Through Procedures
    • 2.10
      Completing the Quality Survey
    • 2.11
      GPS Time Tracking
    • 2.12
      Clocking Out
    • 2.13
      Leaving the Customer Professionally
    • 2.14
      Employee Operations and Field Training Assessment
      15 Questions
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Team Communication
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Completing Assigned Services
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