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OMEGA Service Training 3 Sections45 Lessons3 QuizzesLifetime

Curriculum

  • 3 Sections
  • 45 Lessons
  • Lifetime
Expand all sectionsCollapse all sections
  • Part 1 — Service Performance
    17 Items
    Approved service lessons and photographs followed by a 20-question assessment. Passing score: 80% (16/20).
    • 1.1
      Module 21 — After-Hours Restaurant Operating Standard
    • 1.2
      Module 21 — SOP 01 — Kitchen
    • 1.3
      Module 21 — SOP 02 — Front of House
    • 1.4
      Module 21 — SOP 03 — Retail / Bar
    • 1.5
      Module 21 — SOP 04 — Storage Closets & Halls
    • 1.6
      Module 21 — SOP 05 — Entry / Exits
    • 1.7
      Module 21 — SOP 06 — Stairs
    • 1.8
      Module 21 — SOP 07 — Complete Walkthrough Advanced Audit System
    • 1.9
      Module 21 — SOP 08 — Bathrooms — Routine
    • 1.10
      Module 21 — SOP 09 — Bathroom Detailing — Top to Bottom
    • 1.11
      Module 21 — SOP 10 — Pre Sweep Level 1 — Higher-Priced Back-Charge
    • 1.12
      Module 21 — SOP 11 — Pre Sweep — Lower-Priced Prepaid Protection
    • 1.13
      Module 21 — SOP 12 — Stripping & Waxing
    • 1.14
      Module 21 — SOP 13 — Deep Clean Odor Eater Service
    • 1.15
      Module 21 — SOP 14 — Rug and Carpet Vacuuming
    • 1.16
      Module 21 — SOP 15 — Carpet Extraction and Deep Clean
    • 1.17
      Module 21 — Part 1 Assessment
      45 Minutes20 Questions
  • Part 2 — Service Performance
    16 Items
    Approved service lessons and photographs followed by a 20-question assessment. Passing score: 80% (16/20).
    • 2.1
      Module 21 — SOP 16 — Indoor Walls & Windows — Deep Clean Degrease
    • 2.2
      Module 21 — SOP 17 — Indoor Walls & Windows — Regular
    • 2.3
      Module 21 — SOP 18 — Exterior Window Clean / Foam Degreaser
    • 2.4
      Module 21 — SOP 19 — Power Wash Patio
    • 2.5
      Module 21 — SOP 20 — Sidewalks
    • 2.6
      Module 21 — SOP 21 — Entrances — Exterior Pressure Wash
    • 2.7
      Module 21 — SOP 22 — Exterior Back-of-House Concrete & Pavement
    • 2.8
      Module 21 — SOP 23 — Thermal Fogging
    • 2.9
      Module 21 — SOP 24 — ULV Fogging
    • 2.10
      Module 21 — SOP 25 — Appliance Deep Clean (Including Fireplaces)
    • 2.11
      Module 21 — SOP 26 — High Dust Rooms, Beams, Corners & Ceilings
    • 2.12
      Module 21 — SOP 27 — High Dusting Air Vents — Fixed Exterior Covers Only
    • 2.13
      Module 21 — SOP 28 — High Dusting Ledges
    • 2.14
      Module 21 — SOP 29 — Routine Dusting Fans
    • 2.15
      Module 21 — SOP 30 — Routine Dusting Pictures
    • 2.16
      Module 21 — Part 2 Assessment
      45 Minutes20 Questions
  • Part 3 — Service Performance
    16 Items
    Approved service lessons and photographs followed by a 20-question assessment. Passing score: 80% (16/20).
    • 3.1
      Module 21 — SOP 31 — Routine Dusting Hand-Level Ledges
    • 3.2
      Module 21 — SOP 32 — Ultra-Shine & Seal Metal Surfaces / Stainless Firewalls
    • 3.3
      Module 21 — SOP 33 — Light Fixture Sanitize and Wipe Down
    • 3.4
      Module 21 — SOP 34 — Fresh Degreasing Air Vents — Removable White Covers
    • 3.5
      Module 21 — SOP 35 — Hood Vents — Filters
    • 3.6
      Module 21 — SOP 36 — Hood System Casing — Exterior Only
    • 3.7
      Module 21 — SOP 37 — Kitchen Exhaust Steam Cleaning — Restricted
    • 3.8
      Module 21 — SOP 38 — Restock Toilet Paper / Paper Towels
    • 3.9
      Module 21 — SOP 39 — Restock Soap — Customer Supplied
    • 3.10
      Module 21 — SOP 40 — Trash Removal — Customer-Supplied Bags
    • 3.11
      Module 21 — SOP 41 — Back-of-House Tables
    • 3.12
      Module 21 — SOP 42 — Three-Compartment Sink
    • 3.13
      Module 21 — SOP 43 — Large Drains — Four Approved Types
    • 3.14
      Module 21 — SOP 44 — Standard Drains — Four Approved Types
    • 3.15
      Module 21 — Part 3 Assessment
      45 Minutes20 Questions
    • 3.999
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Module 21 — SOP 36 — Hood System Casing — Exterior Only
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Module 21 — SOP 38 — Restock Toilet Paper / Paper Towels
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